What We Collect and Why We Keep It
When you open an account with us, we collect the information needed to run it: your name, email address, phone number, and the payment details you use to fund your wallet via bKash, Nagad, or Rocket. We also log device and session data — browser type,
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IP address, and login timestamps — to keep your account secure and detect unusual activity. Transaction records are kept to process withdrawals, resolve disputes, and meet any reporting obligations that apply in your eligible region. We do not sell your personal data to third parties. Marketing
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communications are sent only if you opt in, and you can withdraw that consent at any time through your account settings. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction — nothing more. Retention
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periods vary by data type: active account data is held while your account remains open; transaction logs may be kept longer where local law requires it. If you close your account, we begin the deletion process within a reasonable period, subject to any legal hold obligations.
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Availability of all services depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.